FAQ 

Who is Arise Virtual Solutions?

Arise handles the grunt work. They hit the pavement in search for large corporations (Fortune 20 to Fortune 500) that would like to outsource their customer service, sales, or technical support positions for you to service. Arise has been in business since 1994, is accredited, and is rated A+ by the Better Business Bureau. Arise has been featured on many major news networks including CNN, Good Morning America, Fox News, and many more. They are also a part of Michelle Obama's Joining Forces initiative, which is working to bring 100,000 jobs to veterans in need. If you want to be part of something bigger than yourself, be a part of Arise.

 

What does the work involve?
First and foremost, there is NO cold calling involved. You would handle inbound calls that have been routed from the clients phone systems to your phone at your house. You have the choice and pick the clients you would like to service. You will answer the call and service the customer while you are logged into the clients proprietary software on your computer. You will need a plain old telephone line (no voicemail or call waiting) and high speed internet. You will work with the customer to resolve any concerns and provide them the information they need, then move on to the next call.

 

Who is going to teach me how to service a client?
Once you finish up with the basic admissions process, you will pick the client you want to service. You will pay for your training class, which is led by an Arise certified instructors with several years experience with their client. The cost of the training courses varies, with most being between $19.99 and $249.

 

Am I paying for a job?
No, you are not paying for this job, you are going into business for yourself. You will be an independent contractor, which we will discuss further later on in the FAQ's. 'The costs of the course helps offset that cost for the online training platform as well as any other costs associated with your training.

 

How long will it take before I can start earning money?
You will need to complete the admissions process, which can take as little as one day or as long as a week depending on how quickly you move through the steps. Once you pick your client, all that is left is your training and then you are earning money. The length of the training course varies with each client, so you will be able to find one to suit your needs.

 

Can I have another job while I provide services for Arise clients?
Of course you can. You may wish to do this part time or full time. You are welcome to have another full time job or a part time job to supplement this.

 

Does 1ST CHOICE COMMUNICATION LLC charge a service fee?
Yes we do. 1ST CHOICE COMMUNICATION LLC will handle a great deal of back-office support for you the entire time you are employed as an independent contractor for 1ST CHOICE COMMUNICATION LLC . We will be here helping you along every path and making sure all of your questions are answered and you are able to work. The fee is simple: $55.00 per pay period. No matter how many hours you work you will only have one flat rate fee. You will be paid on the 15th and last of every month via direct deposit. If those dates fall on a weekend, you will be paid the Friday before.